Frequently Asked Questions
You asked. We answered.
Boise Roofing FAQ's
From cost concerns to warranties, we have the answers to all your roofing questions. Don’t see your answer here? Give us a call and we will be happy to help (with no pressure or sales pitch attached!).
How do I know if I need a new roof or just a repair?
We’ll inspect your roof thoroughly and give you an honest recommendation. If repairs will safely extend your roof’s life, we’ll say so. But if the damage is widespread or the roof is near the end of its lifespan, we’ll walk you through replacement options.
How long does a roof replacement take?
Most residential roof replacements take 1–3 days, depending on the size and materials. Weather and complexity (like steep slopes or multiple layers) can add a bit of time, but we’ll keep you updated every step of the way.
What kind of roofing materials do you offer?
We work with high-quality asphalt shingles, metal roofing, and specialty systems like TPO for commercial buildings. We’ll help you choose what fits your needs, style, and budget best. Our manufacturers include Owens Corning, GAF, Malarkey, IKO and more.
Do you offer financing options?
Yes! We partner with reputable financing providers so you can get the roof you need now and pay over time with flexible options.
Can you help with insurance claims?
Absolutely. We know the insurance process inside and out. We’ll document the damage, meet with your adjuster if needed, and help make sure you get the coverage you deserve.
Are you licensed and insured?
Yes, we are fully licensed, bonded, and insured. Your home is safe in our hands.
What warranties do you offer?
Our roofs come with both manufacturer warranties and our own workmanship guarantee. We’ll go over the details with you before the job starts so you know exactly what’s covered.
How much does a new roof cost?
Costs vary depending on the size of your roof, material choice, and the complexity of the job. We offer free estimates with no pressure so you can make an informed decision.
Will someone be onsite during the project?
Yes. Our project managers are hands-on and available throughout the job to answer questions and keep everything running smoothly.
What should I do to prepare for a roof replacement?
We’ll guide you, but it’s a good idea to move vehicles, secure fragile items inside, and keep pets indoors during the work. We’ll take care of the rest and leave you with a new roof and a fully cleaned up work site!
Do you install gutters too?
Yes! We offer seamless gutter systems that pair perfectly with your new roof and help protect your home from water damage.
Can you handle commercial roofing projects?
We haven’t met a roof type we could not handle, we would love to help you with your commercial roofing project!
We have experience with flat roofs, TPO, metal, and other commercial systems. We’ll help minimize business disruption and keep your building protected.
What Makes Great Heights Roofing different?
We are your neighbors so we are right around the corner to stand by our work for years to come. We treat your home like it’s our own. That means honest assessments, quality materials, great communication, and doing what we say we’ll do. No cut corners. No runaround. With over 25 years of roofing expertise to back our work, we are your Boise roofing partner.
How often should my roof be inspected?
We recommend at least once a year, and after any major storm. Early detection can save you from bigger problems (and bigger bills) later.
What areas do you serve?
We proudly serve Boise and the entire Treasure Valley. If you’re not sure whether we cover your area, just give us a call!
Why Choose Great Heights?
Affordable Roof Solutions
We pride ourselves on being insurance claim advocates and offering flexible financing.
Top Quality Workmanship
We stand behind our work and take pride in every job. You can count on the job being done right every time.
Local Area Experts
We were born and raised right here in Boise and know what it takes to protect your roof in our local climate.
35+ Years of Experience
The crew at Great Heights Roofing has over 35 years of experience in roofing, we are trusted experts.
Full-Service Roofing
Roof Repair Services
Lasting roof repair services. We will never try to sell you more than you need.
Learn MoreGutter Installation
Protect your home from foundation to roof top with professional gutters.
Learn MoreRoof Replacement
Quality materials, extended warranties and roof replacement you can count on.
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